Law enforcement officers are more effectively able to carry out their duties and responsibilities if they are perceived as having legitimate authority by the citizenry that they serve. Members of the community are more likely to follow the law (Tyler, 2006; Jackson et al., 2012) and to cooperate with police (Tyler and Fagan, 2008) when they believe that the laws, and the officers enforcing them, are legitimate. Improving relations with the community not only improves legitimacy; it is also a core objective of policing in its own right, as identified by panels of subject-matter experts on policing (Hollywood et al., 2015, pp. 12–13; Hollywood et al., 2017, pp. 36–37).
— Read on www.rand.org/pubs/tools/TL261/better-policing-toolkit/all-strategies/legitimacy-policing/in-depth.html